Ayr United are committed to treat all supporters equally.  In that respect, the Club has a Club policy in relation to accommodating, as far as is reasonably possible, the needs of disabled supporters in recognition of the Club’s obligations under the Equality Act 2010 to tackle the issue of physical features that act as a barrier to disabled people who want to access the Stadium. 

In this respect, please note the following:

• ·       Ayr United has adequate facilities for disabled people.  The Wheelchair Access Area in the Main stand is approximately 160 sq. metres of terracing, providing forty-eight spaces for the sole use of Wheelchair Users and their carers.  This area is flat and is mostly covered. There is a designated entrance and exit with a wide gate to give easy access to persons in their wheelchairs. This gate is permanently manned throughout the game by designated stewards. There are disabled toilets for both male and female. The Club employs both male and female stewards solely for assisting Wheelchair Users and their carers. On an individual match basis, the Club charge the concession price admission to any wheelchair user and their accompanying carer goes free. The Club also has a Disabled persons Season ticket which is charged at the concession price. One free Carer Season ticket is provided with the purchase of a Disabled persons Season ticket. Tickets must be purchased in the Club Shop and not online, as proof of disability is required.
• ·       From July 2024 the club has added a second disabled access area within the North stand. The area has space for six wheelchair users and their carers. This area is completely under cover with a disabled access toilet located to the rear, again, this area is always stewarded, who can assist if required.
• ·       The Wheelchair Access Areas are primarily reserved for disabled supporters who are wheelchair users. However, if an ambulant disabled person, is unable to gain access to the seating areas in the main stand or other suitable viewing area, the Club will consider specific requests to admit access to this area provided an arrangement has been made with the Ayr United FC Administration office not later than 24 hours in advance of the match.
• ·       For all disabled supporters, the Club operates a policy whereby if at least 24 hours advance notice is given to the Club’s Administration Office, the name of the disabled person and their companion/carer will be taken and arrangements will be made for access to and exit from the main stand by the main door area (other than turnstile access). The age and internal configuration of the main stand is such that access to the main stand area can only be gained via an internal stairway although the low level of supporter/pedestrian traffic within the internal area of the main stand allows the disabled spectator time to negotiate the stairway without disturbance or interruption from other parties.
• ·       Ayr United FC has three designated disabled car parking spaces available outside the Main stand for disabled spectators, two drop off spaces outside the North stand and two disabled bays in the lower carpark. There are also some marked bays held available for blue badge holders if required. These are available on a first come first served basis. The Car Park is ordinarily full approximately 30 minutes prior to kick-off and, on occasions that a large crowd is anticipated, the Match Safety Officer will usually direct in advance that the car park will be closed between 45 minutes to 1 hour in advance of kick off.
• ·       Ayr United FC, with advance notice, will provide commentary for visually impaired supporters.  There is reserved seating for four persons who are visually impaired.  Headphones can be provided. There is room for assistance dogs in this area.

FOR AN AUDIO VERSION OF THIS POLICY CLICK HERE